We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.
Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.
- Does Stephens Water & Sewer keep any part of the service fee?
Stephens Water & Sewer does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Stephens Water & Sewer.
IMPORTANT: Stephens Water & Sewer is not liable if you receive a disconnect notice and do not call our office before making a payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.